From fraud prevention to personalized credit, PayU CTO Narendra Babu shares how AI has evolved from a niche tool to a company-wide enabler, driving security, efficiency, and innovation across fintech and beyond.
AI may have started as a niche tool at global payments and fintech company PayU, but is embedded across the organization, says Narendra Babu, Chief Technology Officer, PayU. From using AI for tasks like personalization and fraud prevention, AI has become accessible to a multitude of departments - beyond just the engineering team. It is helping sales teams move swiftly, marketing teams campaign smarter and developers solve problems faster, with ready-to-use solutions.


