Paytm’s Senior Vice President Naveen Setia discusses how Paytm’s AI capabilities drive hyper-personalization, fraud prevention, and real-time customer experiences for over 100 million users.
Naveen Setia began his professional journey on the trading desk at a top investment bank. This is where he put predictive AI into action. Working across asset classes - real estate, loans, and credit cards - in the US, Setia saw firsthand how predictive AI shaped portfolio pricing and future cash flows. Automation was another key theme. Setia had worked on over 100 automation projects, moving from human-driven orchestration all the way to agentic AI today.
